About CDI


We deliver exceptional in-home shopping experiences.
Our 600+ designers provide dependable guidance and knowledgeable expertise to give our customers peace-of-mind and pride in their home.

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Grow With Us


We equate great people with our success.
We are always on the lookout for outstanding design and installation professionals who can contribute to our growing team.

join our team!

Our core strength is our network of Professional Designers and Experienced Installers. As the initial contact with our clients, our professional designers provide the critical first step in our comprehensive service offering. At CDI, our goal is to provide our designers the tools they need to provide our customers with a customized solution for their home decorating needs.

Click below to hear what designers are saying about working with us.



 

Custom Decorators is a network of dedicated professionals across the U.S. and Canada providing homeowners with thoughtful and caring interior-design guidance. We handle all aspects of customers’ projects, from creative inception to meticulous installation. For over 25 years, our innovation, expertise and value have combined to deliver ideal solutions for our customers’ home improvement needs.
 


 
CDI uniquely blends the talents of experienced designers and installers with the strength of leading retailers to deliver a better overall shopping experience.
 

Our Design Professionals :

CDI designers are leading professionals who have met stringent requirements for design and product knowledge. They stay current on the latest product information, innovations and design trends – a testament of our commitment to continuing education. Our designers provide thoughtful decorating solutions which are tailored to the needs, lifestyle and design preferences of our customers.
 

 

Our Installation Professionals

Our highly experienced installers are committed to superior craftsmanship and to creating a positive installation experience. Fully licensed and bonded, they complete projects on time, on budget and to full customer satisfaction.
 

 

Our Partners

CDI partners with leading national retailers to bring their premiere brands to life inside our customers’ homes.

CDI also partners with best-in-class manufacturers that offer only the highest quality products. This ensures that the products that go into your home are manufactured to the highest standards, offering many years of beauty and reliable service.

Our large purchasing volume with these companies allows us to negotiate excellent prices for our customers, and to receive superior service in meeting delivery schedules and satisfying any warranty claims.
 

 

What our customers are saying:

My designer was very kind, professional, and patient during my selection process. Also, my installer was nice, professional, knowledgeable and quick to install the shades in my home. He picked up the waste and cleaned up after the installation was completed.
The whole process was done in the comfort of my own home. The variety and selection carried by the designer was great. Everything was at my fingertips.

- Sylvia M., Whittier CA

Karen was creative and very helpful with suggestions when cost was a factor (we were doing every window in our house, which was a total of 19). Our installer was very professional. He was helpful, careful, and tidy.
My husband and I have already told several friends and acquaintances about this wonderful service.

- Melinda C, Deephaven MN

Ken was very professional and he knows his stuff really well. We appreciate his help in selecting our window treatments. The follow up from Lauren was impressive. She was willing to listen and found a way to help us out. Great customer service!

- Oscar C, Toronto ON, Canada

 



 

Our Vision

We carefully align our retail partners’ identities with exceptional in-home shopping experiences to secure a deeper relationship between these brands and consumers seeking value and trusted guidance.
 

Our History

From our origins in 1982 as an in-home decorating service for a Northwest paint retailer, CDI has grown to the multi-national business it is today, serving clients of major retailing brands in the U.S. and Canada. Our extensive network of 1,000+ designers and installers has serviced more than 1,000,000 households as the face of our retail partners.

 


 

We make the entire process easy and worry-free

Our Solutions Service™ handles everything—from design and product selection to fabrication and installation. We bring professional design expertise to help consumers make the best selections for their individual decorating styles and budgets. This same level of detail and consideration is also brought to the installation process to ensure that outcomes match expectations.

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Enjoy the ease and convenience of in-home shopping

Whether customers are looking for window fashions, flooring, interior décor or bathroom remodeling services, CDI handles everything from start to finish. This includes viewing product samples in home, complimentary design assistance, ordering product, measuring & installation, and ongoing post-sale service.

The following are proprietary brands of custom decorators. Please visit tossthetub.com and decorview.com for additional information about these services.

Portland and Seattle Bathroom Remodeling ServicesBuy Hunter Douglas Online at Decorview


Reputable national brand leaders that we offer and stand behind include Hunter Douglas®, STAINMASTER®, Shaw®, Mohawk®, CAROLE FABRICS and ROBERT ALLEN. These brands ensure superior products manufactured to the highest standards offering many years of beauty and reliable service.



 



 

We do it all—from design and product selection to fabrication and installation

A lot takes place before we visit every customer we engage with: Their needs and requirements are carefully reviewed and thoughtful questions are asked by our design team to help better understand desires and expectations.

When we arrive in each customer’s home, we present digital visualization tools, working products, fabric and carpet samples, color swatches, and design expertise meant to best meet the needs of each individual. This is all done within the environment in which the product will be used – the home – not in an abstract retail store location.

After selections are made, our customers can rest easy, as we take all measurements, place orders, arrange for installation and make certain everything is perfect.
 


 

Custom Decorators, Inc. is the largest and longest running shop-at-home design service in North America. Located in the beautiful Pacific Northwest, our corporate headquarters is home to a knowledgeable and passionate staff that supports a large network of professional designers, installers and field-marketing representatives throughout the U.S. and Canada.

Grow with us!

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Professionals dedicated to ensuring perfect experiences

We create personal and caring relationships with consumers wishing to enhance their homes. Our team has a love of design and a passion for finding the best solutions for each customer’s needs and desires. The reward is to watch a home’s transformation and to see a client’s satisfaction, and to know we played an important role.
 



 

Our team always welcomes exceptional people!

For full-time corporate employees we offer a competitive benefits package inclusive of medical, dental, vision, life insurance, short-term and long-term disability, 401(k) with corporate match and paid time off.

For contracted designers we offer pre-qualified leads, a flexible work schedule, comprehensive sales support, generous commissions, premier products, premium brands and an international professional network.

For contracted installers we offer ready-to-install jobs, weekly compensation, opportunity to increase business and a full installation support team.

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Our innovative partnerships lead to dynamic results

By aligning our retail partners’ identities with exceptional in-home shopping experiences, we generate brand recognition and profits. And by bringing our partners’ brands to life inside consumers’ homes and businesses, we help secure a deeper relationship between these brands and consumers looking to them for value and trusted guidance.

We exceed our retail partners’ consumer satisfaction standards by having quality products, recruiting exceptional people and maintaining operations that enable us to execute all vital processes from start to finish.


 


 

E-mail:

info@customdecorators.com

Address:

12006 SW Garden Place
Portland, OR 97223

Phone:

1-800-253-3267

Fax:

1-866-749-9341

Interested in joining our team or becoming a partner? Want to know more about Custom Decorators? We would love to hear from you. Send your information with the form below and we’ll be in touch.

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WINDOW COVERINGS WARRANTIES

Hunter Douglas Warranty
Hunter Douglas Warranty

Drapery Warranties
DSC Warranty January 2009
Kirsch Hardware Consumer Warranty 2009
Warranty for Custom Fabrication

CARPET WARRANTIES

Carpet Maintenance and Warranty Guide by Custom Decorators, Inc.

Fiber
Carpet Warranty Comparison Guide 2012
Shaw Comprehensive Warranty Brochure 2010-2011
Shaw Marquesa Carpet Rug Warranty (Woven Epressions)
Shaw Eco Q Quick Glance Sheet
Shaw Eco Q Commercial Warranty
Anso Warranty Brochure 2009
MOHAWK Comprehensive Warranty Brochure 2012
Smartstrand Warranty 2009 – Purchases prior to 1/1/10
Stainmaster Lifetime Warranty – Effective July 1, 2012
Stainmaster Master Life Warranty – Effective April 1, 2011
CDI Stainmaster Warranty Extension – Effective July 15, 2011
Stainmaster Warranty Brochure 2010 – March 31, 2011
Stainmaster Warranty 2010-2011- French

Cushion
Premium Touch Warranty with Anso
Premium Touch Warranty with EverTouch
Premium Touch warranty with ClearTouch
Premium Touch warranty with Stainmaster
Healthier Choice Warranty

Mill
Mohawk Commercial/Resimercial 10 Y Stain Warranty
Mohawk Commercial/Resimercial Action Back Wear Warranty
CD 30 Day Customer Satisfaction Warranty 2010-2011 – Canada
CD 30 Day Customer Satisfaction Warranty 2010-2011
Guide to Patcraft Designweave Warranties
Patcraft Designweave Eco Solution Q 100% SD Nylon
Patcraft Designweave Eco Solution Q Nylon
Patcraft Designweave Solution Q SD Nylon
Patcraft Designweave Ultraloc Pattern Warranty
Patcraft Designweave ClassicBac Warranty
Premium Touch Cushion 20 year Warranty Information
Premium Touch Cushion 20 Warranty 2010-2011
Mohawk Warranty Brochure 2010
Shaw Comprehensive Warranty Brochure 2010-2011
Healthier Choice Warranty 2010-2011
Godfrey Hirst 10 Year Warranty 2010-2011

Maintenance
Carpet Installation Warranty
Mohawk Commercial Carpet Care
Mohawk SmartStrand Cleaning Information
Shaw Comprehensive Warranty Brochure 2010-2011
Wool Cleaning Brochure 2010-2011
Homeowner Obligations for Shaw Warranties 2010-2011

Archive
Wear Dated Warranty 2010
Shaw ClearTouch Stain Warranty 2009
Wear Dated Warranty 2005 – 2008
Mohawk Carpet Warranty Brochure 2011